Tip: Use the Dy button in the top bar for a dyslexia-friendly font, or A+ for larger text.
About this apprenticeship
The job holder who will be part of a 9 strong team will provide a business-driven support role to service the Company’s ever-growing needs in terms of IT.
The job holder will be trained to a high Grundon IT standard to be able to provide employees with confident IT support.
Key Responsibilities
Provide first-line user support and call logging/allocation alongside the IT Support Team
Configure, install, repair and support all IT at all Grundon sites
Escalate calls to third party software companies
Install hardware and software as required
Provide telecoms support and administration
Carry out any other duties, such as ad hoc projects, as requested that are within the skills and capability of the job holder
Ensure full compliance with all Company policies and procedures including health and safety and employment
Training
One day a week, day release (term time only) will be at the college campus in Abingdon
What you could go on to do
Long term opportunity for the right person
Related sectors
Posted