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About this apprenticeship
An apprenticeship is a trainee role designed for an individual who has little or no previous work experience. As a trainee member of the team apprentices will develop the skills and knowledge necessary to perform administrative duties to support both the offices and the wider service.
About the role:
The Apprentice Administrator will support the day-to-day running of the office by providing administrative assistance across multiple tasks. This role is designed to develop key business, organisational, and communication skills while working towards a recognised qualification.
General Administration:
Answering phone calls and directing enquiries appropriately
Responding to emails in a professional and timely manner
Maintaining health & safety records (digital and physical)
Data entry and maintaining internal systems
Office Support:
Assisting with the preparation of documents
Supporting scheduling of meetings and diary management
Assisting with ordering supplies and managing stock levels
Ensuring office areas are organised and presentable
Management Support:
Supporting supervisors and managers with day-to-day tasks
Assisting with spreadsheets (e.g. E-Learning Matrix)
Updating internal systems
Assisting with onboarding paperwork and compliance documentation
Learning & Development:
Completing all coursework and requirements as part of the apprenticeship programme
Attending training sessions and reviews as required
Demonstrating willingness to learn and develop new skills
Applying learning directly to day-to-day work
Training
Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days professional training at college
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site or/and Teams assessment visits per year
Apprentices will complete a minimum of 348 hours of off-the-job training
What you could go on to do
This apprenticeship could lead to a permanent role with good prospects working for a well-established company.
Related sectors
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