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Operations Apprentice

DHL AVIATION (UK) LIMITED

LOCATION
📍 Hounslow, TW6 3SJ
PAY
💶 £22,785 a year
HOURS
⏰ 40 hours per week hrs/week
DURATION
📅 1 Year 3 Months
APPLY BY
SECTOR
Transport and logistics

Requirements

Apprenticeship Standard: Supply chain warehouse operative (level 2) (Level 2) Desired skills: Communication skills, Organisation skills, Problem solving skills, Analytical skills, Logical, Team working, Initiative, Patience, Physical fitness

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About this apprenticeship

Key Responsibilities ✈️💻
Sort Operations

Assist with the manual and automated sorting of shipments to correct destinations.
Scan, label, and load freight using operational IT systems
Build and break down Unit Load Devices (ULDs), pallets, and cages in line with procedures and ULD Build principles
Ensure freight is handled in accordance with service, security, and customs requirements
Identify, report, and escalate damaged or misrouted shipments
Maintain housekeeping standards (5S) within the sort area to support safety and efficiency
Support operations administration
Ability to support Operations Supervisors with CIS Facilitation
Working alongside Operations Managers in analysing Operational KPI Data
Champion processing efficiencies
Identify, report & escalate health & safety breaches / near miss.
Assist with ICARE investigations
Attend local operations meetings
Work collaboratively with ramp agents and supervisors to meet departure schedules

Health, Safety & Compliance

Work in line with all health & safety, security, and operational procedures
Wear appropriate PPE and follow safe manual handling techniques
Report hazards, incidents, and near misses promptly
Comply with regulatory and company standards at all times

Learning & Development

Complete all elements of the apprenticeship programme, including off-the-job training and coursework
Take responsibility for personal learning, development, and performance
Gather workplace evidence and participate in assessments as required
Rotate across operational areas to build broad hub knowledge

What you could go on to do

On successful completion of the apprenticeship, opportunities may be available in roles such as:

Operations Agent

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