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About this apprenticeship
Acquired skills at the end of the apprenticeship:
Ability to support a pharmaceutical company’s lab environment
Support a company relocation (Slough to Windlesham)
Building relationship/trust with key stakeholders
Windows lifecycle management (upgrade OS and associated software)
Hardware lifecycle management (replace hardware and migrate data)
Work with instrument vendors and onboard new vendor supplied PCs
Build PCs and VM clients using UCB’s image deployment system
Maintain accurate records of lab assets within the Lab Inventory system
Write LDAP queries to find Active Directory membership (Users and Computers)
Run PowerShell queries and create reports with the output
Create reports in Excel using formulas (e.g. VLOOKUP)
Manage PCs in CommVault (backup and restore)
Use Cisco Identity Services Engine (ISE)
Deploy software via Microsoft Configuration Manager (SCCM)
Assess patch level of PC and manually apply correct Windows cumulative updates
Install and configure enterprise applications such as:UnicornEmpowerBiacoreForeCytConfigure and manage VMware Horizon pools
Manage VM clients via vSphere
Perform network patching
Competent in the use of RACS (Remote Access, Control and Support)
Install/replace computer hardware (e.g. hard drives, graphics cards etc.)
Clone hard drives and recover data
Basic understanding of relational databases (schema design)
Use IT Tools such as Active Directory tools and ITSM (IT helpdesk tickets/requests)
Basic understanding of network segmentation and VLANs
Perform network performance testing via script and monitoring tools
Issue troubleshooting
Configuring CCTV systems
Basic understanding of lab robotics and automation
IT support requests and process workflows
Training
Training for this apprenticeship will be completed online.
What you could go on to do
Upon successful completion of the apprenticeship, you will be eligible to apply for other positions within the business. The training will expose the apprentice to a wide range of skills and competencies which would make them well placed for further study or suitable for many job opportunities in the life sciences sector.
Related sectors
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