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About this apprenticeship
Working in conjunction with the IT Manager and the support team.
Working alongside the IT Manager on the applications, telephony, infrastructure and systems so they meet current and future needs.
Supporting the IT Manager in handling the day-to-day user requests from service desk system, ticketing & installations and upgrades.
Developing social media strategies with the team to gain a bigger following in order to increase traffic to the website.
Training
The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, well-being, and readiness for assessments.
What you could go on to do
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Related sectors
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