Apprenticeship✓ VerifiedDeadline passed

Customer Service Specialist Apprentice

Network Aviation Group

LOCATION
📍 Middlesex, TW6 3RN
PAY
💶 Competitive
HOURS
⏰ 38 hours per week hrs/week
DURATION
📅 1 Year 3 Months
APPLY BY
SECTOR
Sales, marketing and procurement

Employer information

Requirements

Apprenticeship Standard: Customer service specialist (level 3) (Level 3) Desired skills: Attention to detail, Customer care skills, Problem solving skills, Team working

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About this apprenticeship

Managing the bookings and customer service for our partners
Ensuring cargo booking sheets are sent to the various carriers
Working with agents
Assisting partner products with daily flights, ensuring those booking sheets are sent for the allocation of the correct department
Carry out bookings, resolving queries and check freight when required
Assisting with the customer service team
Carry out UK post flights on a daily basis and checking how the build up is being completed

What you could go on to do

Being a successful Customer Service Agent within the aviation industry

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