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Apprentice Freight Operations Coordinator

500 LOGISTICS LIMITED

LOCATION
📍 Berkshire, RG19 4EP
PAY
💶 National Apprenticeship Minimum Wage
HOURS
⏰ 38 hours per week hrs/week
DURATION
📅 1 Year 6 Months
APPLY BY
SECTOR
Transport and logistics

Employer information

Requirements

Apprenticeship Standard: International freight forwarding specialist (level 3) (Level 3) Desired skills: Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Presentation skills, Number skills, Analytical skills, Logical, Team working, Initiative, Confident phone manner, Positive, Dependable, Punctual

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About this apprenticeship

Join 500 Logistics, a rapidly growing freight forwarding business, as part of our Thatcham-based operations team.
This is an exciting opportunity to begin a varied, fast-paced career with excellent long-term development opportunities.
No previous freight experience is required. However, this is a busy role involving customers, suppliers, deadlines and changing priorities. We are looking for someone who learns quickly, communicates confidently and takes pride in producing accurate work.
As your knowledge and confidence develop, you will:

Prepare quotations for road, air and sea freight movements
Book transport and coordinate shipments from collection to delivery
Prepare documentation and arrange customs clearances
Arrange collection and delivery slots with suppliers and receivers
Monitor shipments and respond proactively to delays or changes
Keep customers fully informed throughout their shipment
Create and maintain accurate bookings in our freight management system
Communicate professionally with customers, hauliers, airlines, shipping lines and overseas agents
Check shipment information and documentation for accuracy
Support the wider team in delivering an exceptional service

Essential:

At least five GCSEs at grades 9–4/A*–C, including English and Mathematics, or equivalent
Strong written communication and numerical skills
Ability to absorb and apply new information, processes and systems quickly
A logical and practical approach to problem-solving
Excellent attention to detail and commitment to accurate work
Confidence communicating professionally by telephone and email
Ability to organise competing priorities in a busy environment
Willingness to take responsibility, use initiative and ask questions
A dependable, punctual and team-focused approach
Genuine motivation to complete the apprenticeship and build a long-term career

Please note: Dogs are regularly present in our office, so applicants should be comfortable working in a dog-friendly environment.
Desirable

A-levels, BTEC, T-level, college qualification, degree or other further or higher education
Experience from employment, work experience, volunteering, extracurricular activities or positions of responsibility
An interest in business, logistics, international trade, transport or customer service
Familiarity with Microsoft Outlook, Excel and Word
Achievement outside formal education, such as part-time work, sport, volunteering or personal projects

We are interested in potential, not just previous experience. You may be leaving school or college, have attended university, be changing career or already have workplace experience. What matters most is that you are capable, dependable, curious and motivated to learn.

Training

Alongside completing your Level 3 International Freight Forwarding Specialist Apprenticeship, you will receive practical training from our experienced team. You will learn to quote, book and coordinate international road, air and sea freight movements from enquiry through to final delivery.

What you could go on to do

Opportunity for further training and progression into more senior positions within the team.

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