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Apprentice Academic Office Assistant (Student Records)

University of Oxford

LOCATION
📍 Banbury Road, OX2 6PN
PAY
💶 £26,686 a year
HOURS
⏰ 37 hours per week hrs/week
DURATION
📅 1 Year 6 Months
APPLY BY
SECTOR
Business and administration

Employer information

Requirements

Apprenticeship Standard: Business administrator (level 3) (Level 3) Desired skills: Communication skills, Attention to detail, Organisation skills, Customer care skills, Team working, MS Excel, Outlook and Word, Willing to learn new skills, Adaptability, Can learn to meet deadlines, Proactive, Able to work independently, Discretion and confidentiality

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About this apprenticeship

The Apprentice (Academic Office Assistant – Student Records) is part of Kellogg College’s Academic Office, working alongside the Academic Registrar, Academic Advisors, the Academic Officer and Administrators.
The role role includes maintaining student records, assisting with enrolment and contributing to smooth, effective office operations.
Some of your day-to-day activities will be:
Student Record Keeping

Contribute to the maintenance of accurate student records, updating the college’s management system (SITS:eVision for Colleges), and physical student records in the archive as needed.
Assist with the student enrolment exercise by completing designated tasks such as completing right to study visa checks, responding to student queries and distributing university cards
Assist the Academic Advisor and Academic Officer by completing designated tasks such as data-entry for the fee billing exercise, data-entry for the college advisor allocation exercise, and administrative support for graduation and matriculation ceremonies
Complete a termly address check to ensure residency requirements for full-time students are met

Student Administration

Assist the Academic Registrar and Academic Advisor with exam administration (exam entries, change of options, in-college examinations and invigilation)
Stamp and sign student enrolment certificates, or create confirmation letters by request
Provide transcripts and other documents upon request from alumni
Ordering of replacement cards for on-course students as needed

Academic Office Administration

Provide a friendly point of contact for variable and diverse queries in the Academic Office for students, staff and visitors, responding to enquiries in person, online, by phone, or email. Report any issues that arise
Provide administrative support to the Academic Office; filing, photocopying, note taking, preparing, and distributing papers, letters, and other correspondence, and carrying out small administrative projects as needed by the department

Job descriptions can never be comprehensive, and you may be required to undertake other similar tasks and responsibilities. 

Training

Duration:

15-months practical training period, plus 3-months for End Point Assessment

 
Delivery model:

Work-based training with your employer
10 days Business Professionals training at college 
Approximately 12 on-site assessment visits per year
Off the job training will count for at least 6 hours per week of an apprentice’s time at work

 
Qualifications included:

Level 3 Business Administrator apprenticeship standard

 
End Point Assessment:

Knowledge test
Portfolio based interview
Project/improvement presentation

What you could go on to do

Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.

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