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Air Freight Import & Export Co-ordinator Apprentice

MERIDIAN FREIGHT SERVICES LTD

LOCATION
📍 DAVID ROAD, SL3 0QT
PAY
💶 £16,000 a year
HOURS
⏰ 38 hours per week hrs/week
DURATION
📅 1 Year 6 Months
APPLY BY
SECTOR
Transport and logistics

Employer information

Requirements

Apprenticeship Standard: International freight forwarding specialist (level 3) (Level 3) Desired skills: Communication skills, IT skills, Attention to detail, Organisation skills, Time keeping, Positive attitude, Eager to learn, Professional manner

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About this apprenticeship

Freight Forwarding Customer Services Apprentice is to assist our customers' booking process and is intended to support and expand our growing business.
Learning to apply a range of skills in order to provide an excellent service to customers, including answering and responding to emails, data entry and assisting with general administrative duties:

This role is an ongoing learning role within a busy Freight Forwarding company, with opportunities to progress
Assisting the general administration of the customer booking process
Data entry of work in NetFreight (Operational System)
Development of Knowledge of Air, Sea and Road Freight markets and procedures
Airline bookings, preparation of export documentation
Liaising with transport
Department to book collections, deliveries, airport transfers etc.
Support the business in maintaining a positive and enjoyable working experience, aligned with our culture and values
Working openly and collaboratively in a small operational team, good communication skills, attention to detail, and the ability to prioritise and organise your workload are essential
A major aspect of the role will require communication with customers directly, so a positive attitude and friendly professional demeanour are also critical

Training

Level 3 International Freight Forwarding Specialist Apprenticeship Standard – Air Freight Pathway:

On-the-job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop
Identify, track and support 6 hours of off-the-job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps 

What you could go on to do

Permanent position within Art and Cultural Services, full-time permanent position within the team

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