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Support Lead Apprentice

VELOCITY 1ST LIMITED

LOCATION
📍 Berkshire
PAY
💶 £23,000 a year
HOURS
⏰ 38 hours per week hrs/week
DURATION
📅 1 Year 9 Months
APPLY BY
SECTOR
Digital

Requirements

Apprenticeship Standard: Applications support lead (level 4) (Level 4) Desired skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills

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About this apprenticeship

Solid understanding of software troubleshooting principles and experience in providing technical support for software applications
Take ownership of support tickets and testing responsibilities, proactively seeking out opportunities to assist users and identify software issues without waiting for tasks to be assigned

Training

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme

What you could go on to do

The role offers long-term security and the opportunity to progress into a permanent position.

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