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Service Delivery Analyst Apprentice

BLUEKONG NETWORKS LIMITED

LOCATION
📍 Reading, RG7 5AH
PAY
💶 £16,000 a year
HOURS
⏰ 37 hours per week hrs/week
DURATION
📅 1 Year 9 Months
APPLY BY
SECTOR
Business and administration

Employer information

Requirements

Apprenticeship Standard: Business administrator (level 3) (Level 3) Desired skills: Communication skills, IT skills, Attention to detail, Customer care skills, Willing to learn

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About this apprenticeship

Duties for this role include:

Maintaining and building relationships with the companies' new and existing field engineering teams
Maintaining all project/support based documents/process
Assisting with critical daily deadlines
Working as part of the SDM team on multiple customer engagements
Providing administrative support for BlueKong Networks Annuity contracts
Providing administrative support to Bluekong Networks engineering teams
Working to bring on board new engineers to utilise for customer works
Building strong relationships with both customers, suppliers and delivery leads
Monitoring and being the first port of contact for BlueKong support customers      

The Service Delivery Analyst will be:

A bright individual looking to develop their career within a creative environment
Skilled administrator
Comfortable working in a busy environment
Flexible approach
Semi-Skilled IT user, able to pick up on new software and technologies

Training

Business Administrator Level 3 
End-Point-Assessment
Work Based Training
Monthly Tutor/Assessor Sessions

What you could go on to do

Future progression will be to progress to Project Coordinator, then either Project Manager or Service Delivery Manager.

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