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Retail Parts Advisor Apprentice

Mercedes-Benz of Slough

LOCATION
📍 Slough, SL1 5PR
PAY
💶 National Apprenticeship Minimum Wage
HOURS
⏰ 40 hours per week hrs/week
DURATION
📅 1 Year
APPLY BY
SECTOR
Sales, marketing and procurement

Requirements

Apprenticeship Standard: Retailer (level 2) (Level 2) Desired skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Patience

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About this apprenticeship

The role of a Retail (Parts) Advisor Apprentice:

Building and maintaining relationships with internal and external customers, both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/ planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics, including organising and arranging deliveries

Training

You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme

What you could go on to do

Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:

Parts process specialist
Parts supervisor
Parts manager
After-sales manager
May lead to a sales executive

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