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About this apprenticeship
Answering phone calls and responding to emails in a professional manner
Helping to respond to customer questions and provide job updates
Booking appointments and helping to organise engineer visits
Updating customer and job information on the company system
Helping to keep paperwork, job sheets and records organised
Supporting the team with filing and document management
Assisting with staff holiday and absence records
Helping to keep training and qualification records up to date
Learning how to maintain records for company vehicles, tools and equipment
Assisting with ordering materials and communicating with suppliers
Helping to organise electrical and renewable energy project paperwork
Supporting the team with compliance and certification records
Preparing basic documents, letters, spreadsheets and reports
Helping to keep the office organised and ensure information is easy to find
Assisting with collecting photographs and information from completed projects for social media and marketing
Learning how different areas of the business work and gaining experience across administration, customer service and business support
Taking on more responsibility as your skills and confidence develop
What you could go on to do
Possible permanent employment
Related sectors
Posted