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Junior IT Support Assistant Apprentice

REMOTE IT RESCUE LTD

LOCATION
📍 Marlow, SL7 1EY
PAY
💶 £17,888 a year
HOURS
⏰ 40 hours per week hrs/week
DURATION
📅 1 Year 4 Months
APPLY BY
SECTOR
Digital

Employer information

Requirements

Apprenticeship Standard: Information communications technician (level 3) (Level 3) Desired skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative

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About this apprenticeship

The role will support day-to-day help desk activities, IT projects, and the management of monitoring and security systems.
Key Responsibilities:

Assist with Level 1 help desk issues
Provide workstation support and application/software support
Assist with IT projects
Assist with the management of monitoring and security systems
Provide helpful and professional customer service when supporting users and clients

Training

Information Communications Technician Level 3:

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects

What you could go on to do

The role offers long term security and the opportunity to progress into a permanent position with potential promotion to Junior Consultant upon passing the apprenticeship

Related sectors

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