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IT Solutions Technician Apprentice

PANASONIC UK, A BRANCH OF PANASONIC MARKETING EUROPE GMBH

LOCATION
📍 Bracknell, RG12 1RT
PAY
💶 £19,000 a year
HOURS
⏰ 38 hours per week hrs/week
DURATION
📅 1 Year 6 Months
APPLY BY
SECTOR
Digital

Requirements

Apprenticeship Standard: IT solutions technician (level 3) (Level 3) Desired skills: Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Presentation skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

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About this apprenticeship

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:

Support the development, testing and deployment of IT and automation solutions.
Assist with Power Automate workflows and integration between Microsoft applications.
Support Power BI reporting solutions and data connectivity.
Assist with SharePoint, Forms and Microsoft 365 solution development.
Participate in solution design, requirements gathering and documentation.
Create and maintain technical documentation, SOPs and user guides.
Support testing activities and issue resolution.
Contribute to AI and digital innovation initiatives using Microsoft technologies.
Ensure solutions comply with governance, security and GDPR requirements.
Deliver multiple Power Automate workflows that remove manual activities.
Support implementation of digital solutions used by operational teams.
Develop technical and user documentation for deployed solutions.
Contribute to reporting and dashboard improvements.
Complete an apprenticeship project demonstrating measurable business benefit.
Continuously grow and focus on personal development.

Training

You will undertake the IT solutions technician Apprenticeship over 18 months.
Your training will be a combination of on-the-job training and off-the-job learning via online classes and workshops with the Education and Training Board.
You will be released from the workplace to participate in the online classes 
You will be assigned a dedicated workplace mentor who will be there to support you throughout the programme offering guidance and making sure that all aspects of your learning follow the structured training plan.
This is an “earn and learn” programme and upon successful completion you will gain a recognised Level 3 IT solutions technician qualification and will be eligible to progress on to higher levels.

What you could go on to do

Upon successful completion the candidate will gain a recognised Level 3 IT solutions technician qualification.
Gain knowledge of cloud technologies and Microsoft 365 services.
Build automation solutions using Power Platform technologies.
Understand testing, change management and deployment processes.
Power Platform Developer.
IT Solutions Analyst.
Business Systems Analyst.
Digital Transformation Specialist.
Level 4 or Level 5 Digital / Technology Apprenticeship.

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