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About this apprenticeship
As a Front of House Apprentice, you will be the face of the business, welcoming customers, serving food and drinks, and helping to create a warm and inviting atmosphere. Working alongside experienced team members, you will learn valuable hospitality and customer service skills while developing confidence in a fast-paced environment.
Key Duties
Welcome and serve customers with warmth, professionalism and confidence
Take customer orders accurately, process payments and operate tills safely
Prepare and serve high-quality coffee, teas and other hot beverages
Serve breads, pastries, cakes and other products to the highest presentation standards
Keep customer displays and coffee stations well stocked, clean and visually appealing
Provide allergen information clearly and confidently to customers when required
Clear, clean and reset tables and dining areas efficiently between customers
Work closely with the kitchen and bakery teams to ensure food and drinks are prepared and served promptly
Support colleagues during busy service periods, including opening and closing duties
Follow HACCP procedures, food safety regulations and daily cleaning schedules to maintain excellent hygiene standards
What you could go on to do
On successful completion of your Level 2 apprenticeship, you could progress into roles such as Front of House Supervisor or Front of House Manager within The Street Bakeshop.
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