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About this apprenticeship
Key Responsibilities:
You will be learning how to deal with individuals to big corporate customers, from locally in the UK to customers around the world
You will be learning and developing interpersonal skills, building customer relationships and providing expertise, by involving in responding to enquiries from customers via telephone and email, meeting/greeting customers who come into the office
You will be preparing and submitting customer quotations using price lists, product knowledge and customer’s requirement
You will be checking and entering customer enquiries and orders onto company ERP system to record history and schedule tasks; e.g quote follow ups
You will be learning how to project manage installation by liaising with customers and subcontractors
You will be learning and getting involved in marketing activities: including website, Google advertising, social media campaign
You will be learning and developing basic IT skills as you provide support to customers
Training
Training will be delivered remotely
What you could go on to do
When you have successfully completed your apprenticeship, you may be given the opportunity to continue with a higher level of apprenticeship (eg. Level 4-6) or to progress into full time employment
Related sectors
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