Business Administration Apprentice

About this apprenticeship

Summary of Role:  

To provide a need led service to adults by adopting a person-centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices
Implement actions to meet and maintain administrative and financial standards
Assist the development of the philosophy, goals and objectives for the administrative and financial practice
Implement action to meet and maintain administrative and financial standards
Evaluate standards of administrative and financial competence

Duties and Responsibilities:

Any admin assistance required by the Director/Deputy Manager
Systematically solve day-to-day problematical issues which arise
Record and report daily concerns accordingly
Audit records to ensure compliant with Specialist Care Services policies and ensure that Service Users’ rights are protected
To maintain confidentiality in accordance with the company’s policy on confidentiality
To maintain accurate records that are clear, up to date and appropriate
Provide office cover when required
Managing and supporting workers so they can perform their roles safely and to the best of their ability
Supporting your manager to run your workplace according to standards and legislation
Acting as a positive role model to colleagues
Working in partnership with other professionals to ensure individuals get the support they need
Promote a positive image for the people and employees of Specialist Care Services

Values and Attitudes:  

Support individuals in a non-judgemental way based on the principals of anti-discriminatory practice
To treat individuals with respect and encourage them to express their individuality
Office Administrator need to be compassionate and self-assured and have the knowledge and ability to model good practice whilst being prepared to challenge poor performance

Health and Safety: 

To be familiar with the Company’s obligations under the Health and Safety at Work Act 1974 and the other Health and Safety Regulations detailed in the Company’s Health and Safety Policies
To monitor risk assessments to ensure they are up to date and relevant
To keep the Deputy Manager/Director informed of any outcomes or issues concerning Health and Safety
To contribute to the safe working environment for Care Workers and Service Users by immediately reporting any unsafe practice or hazard
To report accidents/incidents to Management
To attend training and update training when required

Quality Control:

To assist the Deputy Manager/Director in the implementation and promotion of the monitoring and quality control processes under the Company’s Quality Monitoring Policy
To present the company in a professional way at all times and to behave in an approachable manner that gives confidence

 Administration:

To complete all relevant paperwork in accordance with company policy and procedure
You will be required to work flexibly on a rota basis to meet the needs of the service, this includes weekends and bank holidays
Ensure work is recorded accurately and appropriately in compliance with the company requirements and that records made, and personal information used are in compliance with the Data Protection Act and the standards of information governance

Training

Business Administrator Level 3.
Mandatory Online training:
Data Protection and GDPR, Online Safety, Dignity and Respect, Effective Communication, Emergency First Aid at Work, Equality and Diversity, Fire safety, Health and Safety, Health and Well-being, Mental Capacity Act, Reporting and Record Writing, Safeguarding Adults, Complaints Handling, COSHH, Information Governance, Oliver McGowan Training, Personal and professional Boundaries, Risk assessment and management, Supervision, Appraisal and Managing staff.
Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:

Work towards gaining a full Qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Functional Skills in English, maths, and ICT (if required)

Other training will be provided by the employer as required to enable the fulfilment of the job role.

What you could go on to do

Possible full-time job upon completion of apprenticeship.