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Apprentice Technical Sales & Operations Assistant

CCTV GLOBAL LONDON LTD

LOCATION
📍 CHOBHAM, GU24 8JB
PAY
💶 £17,000 a year
HOURS
⏰ 38 hours per week hrs/week
DURATION
📅 1 Year 6 Months
APPLY BY
SECTOR
Business and administration

Employer information

Requirements

Apprenticeship Standard: Business administrator (level 3) (Level 3) Desired skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience, Physical fitness, Understanding of computers, Understanding of networking, Interest in CCTV and alarms

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About this apprenticeship

As an Apprentice Technical Sales & Operations Assistant, you will gain experience across all areas of the business. No two days are the same, and you will work closely with experienced colleagues to develop your skills.
Your responsibilities will include:

Providing first-line technical support to customers by telephone and email.
Assisting customers with product selection and technical enquiries.
Preparing quotations and processing customer orders.
Supporting the technical sales team.
Receiving, checking and booking in deliveries from suppliers.
Picking, packing and dispatching customer orders.
Maintaining accurate warehouse stock and ensuring products are stored correctly.
Assembling and configuring products where required before dispatch.
Managing product returns (RMA), including testing items and liaising with suppliers.
Listing new products and maintaining product information on the company website.
Keeping product descriptions, specifications and images up to date.
Supporting general office and warehouse operations as required.

What We're Looking For
We are looking for someone who is:

Enthusiastic and willing to learn.
Interested in technology, CCTV, networking or electronics.
Friendly and confident when speaking with customers.
Organised with good attention to detail.
Comfortable using computers and learning new software.
Able to work both independently and as part of a small team.
Reliable, punctual and professional.

Training

CCTV Global is committed to providing full Apprenticeship training alongside Weir Training with ongoing support throughout the programme. The successful apprentice will gain hands-on experience across multiple areas of the business, including technical support, sales, warehouse operations and e-commerce, developing a broad understanding of the industry.
This role offers an excellent opportunity to build valuable industry knowledge while working towards a nationally recognised qualification. The apprentice will be supported by experienced colleagues and their training provider to develop the skills, knowledge and behaviours required for a successful career within the sector.

What you could go on to do

Permanent position within the company and additional responsibility.

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