Apprentice Nandoca

About this apprenticeship

As an Apprentice Nandoca (aka Team Member) at Nando's, you will be working towards a Catering and Hospitality Foundation apprenticeship over the duration of 12 months, learning and growing in your role. We'll give you training and development, support, coaching and help you build your own unique learning plan.
We believe growth is about more than just helping you to perform in your job, it's about becoming a better person inside and outside of work.
You will make our customers feel valued as part of our family by creating a fun environment or them to enjoy. It's up to us to make sure our customers leave feeling happy, having had a really positive experience.
Your roles and responsibilities will include;
Front of house:

Giving a warm welcome to our customers and make them feel at home
Serve customers efficiently at the till – understanding their needs
Serve amazing food to Nando's high standards that make customers feel 'Fired up', 'Wowed by the Experience' and 'Hooked for the Next Taste'
Bring amazing food and drink to the table and make sure our customers have everything they need
Manage takeaway customer experience
Set up, maintain, hand over and close down a clean, safe, and fully operational workstation
Handle deep cleaning to Nando's high standards
Follow all fire safety, health and safety, food hygiene and restaurant security measures

Back of house:

Prepare, cook, and serve amazing food to Nando's high standards and make customers feel 'Fired Up', 'Wowed by the Experience' and 'Hooked for the Next Taste'
Set up, maintain, hand over and close down and clean, safe, and fully operational workstation
Handle deep cleaning to Nando's high standards
Follow all fire safety, health and safety, food hygiene and restaurant security measures

As well as fantastic training and development, we really care about looking after our Nandoca's by offering a great range of benefits, which include:

Free meal on every shift you work
Flexible shifts
Access to a great discount platform
Discount on Nando's for you and your friends and family (40% everyday)
Internal development programmes to support your career development
Regular regional parties and events
Refer a friend incentive scheme

For this Foundation Apprenticeship you must be aged 16-21 to apply. If you are aged 22-24, you may also be eligible if you have an Education, Health and Care Plan (EHCP), are care experienced, are currently in prison, or have recently left prison. If this applies to you, we may ask for supporting evidence to confirm your eligibility. If you're unsure whether you qualify, please get in touch – we're happy to help.

Training

Catering and Hospitality Foundation Level 2 Functional Skills Level 2 in maths and English (if required).

What you could go on to do

Developing our people is priority and we are keen to promote from within so there is huge opportunity to grow into bigger roles with more responsibility. As you progress, you'll be supported by our Apprenticeship Career Pathway. Aligned to our restaurant roles, the pathway supports development all the way from Nandoca (Team Member) to General Manager with an Apprenticeship at each step of the way.