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About this apprenticeship
Hughenden Valley Surgery have a fantastic opportunity for an apprentice business administrator to join their team.
Provide administrative support to members of the Practice team in the following areas ensuring appropriate practice records are kept up to date.
Scanning and indexing post
Scanning and indexing other documents
Franking out-going post
Patient registration
Sorting newly registered patient notes
GP2GP notes processing
Booking ambulance transport for patients as required
Action scans and referral forms
Requesting further information and action from doctors on patients – workflow queries
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Line Manager/Practice Manager dependent on current and evolving practice workload and staffing levels:
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits, test results and telephone consultations and ensuring callers are directed to the appropriate route and/or Healthcare Professional
Taking messages and passing on information
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Clinical coding
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Room allocation
Training
Business Administrator Level 3.
What you could go on to do
This vacancy is for at least duration of the apprenticeship programme. There is also the possibility of full-time administrative role following successful completion of the apprenticeship.
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